As one of the most popular restaurant chains in the country, Applebee’s is a great place to enter the food industry. This article will cover some basic Applebee’s interview questions and answers for studying before your meeting with the Applebee’s hiring manager. We also provide various interview tips and tricks to keep in mind.
Applebee’s Company Info
Headquartered in Glendale, California, Applebee’s has expanded across the United States and the rest of the world. With over 2,000 locations, the company employs over 28,000 people. Applebee’s locations are common in cities and suburban towns alike. Each location frequently hires for their full range of positions.
Many factors determine the opening hours of each Applebee’s location, but company-wide hours are typically 11 AM to 12 PM. Few positions require availability outside of that time frame. Applebee’s likes hiring servers from within the company, so it’s more likely to start as a host or a busser.
Applebee’s Interview Tips
Former Applebee’s applicants have referred to the company’s interview process as relaxed, but the interview difficulty raises with the importance of the position. For example, the interview for a server is much more difficult than that for a busser. After applying online, candidates can expect a group interview that funnels into a one-on-one meeting with a hiring manager.
These are a few tips for excelling in your Applebee’s interview:
Be Talkative During the Group Interview
The only way to stand out during the group interview is to be friendly and talkative. It’s important that you don’t talk to the point of interrupting others, but make the most of the opportunity when the spotlight is on you. Hiring managers look for employees who will immediately mesh with the company’s culture.
Boast About Your Multitasking Skills
Any position at Applebee’s is sure to come with multiple layers of responsibilities. Especially for a kitchen or server interview, it’s important to boast about your multitasking prowess. Restaurants need employees who perform under pressure. Along with multitasking, also mention your ability to handle situations effectively and creatively.
Talk About Your Ability to Learn Quickly
Every restaurant has a menu, daily routines, and other details that each employee must remember. Make sure to tell your hiring manager that you learn quickly. Often, the hiring process is done quickly in the food industry; the day after your interview, you may be covering a shift for a call-off. Quick learners are the most desired type of employees in the food industry.
Applebee’s Interview Questions & Answers
Applebee’s hiring managers are trying to gauge your social skills and customer service abilities. Every position requires speaking and creative thinking. The sections below will provide sample Applebee’s interview questions and answers for studying before meeting with the hiring manager.
Applebee’s Interview Questions & Answers for the Host Position
Q1: How well do you perform under pressure?
A: I’ve always performed better under stress. During moments of intensity, I enter a state of high efficiency that I can’t access during slower times of the day. My mind starts firing on all cylinders when the intensity increases.
Q2: What is your greatest strength?
A: People have always told me I’m sociable and friendly. I think my greatest strength is my ability to make people feel comfortable, and I feel that such a skill is important for a job as a host.
Q3: What is your greatest weakness?
A: My greatest weakness is my tendency to focus too much on mistakes. I always feel terrible after making errors of all kinds. I’m trying to start viewing errors as opportunities for learning and improvement. After all, everyone makes mistakes, and it’s most important to not make the same mistakes again.
Applebee’s Interview Questions & Answers for the Server Position
Q1: How would you handle an irate customer?
A: There’s always going to be angry customers in the food industry, but dealing with them is an art. It’s all about delivering on as many fronts as possible; always give the customer what he or she wants. If the customer needs something beyond my capabilities, I would contact a manager right away.
Q2: What is your least favorite part of the restaurant industry?
A: My least favorite part of the restaurant industry is unfair tips. The intensity of a dinner rush is always worthwhile when the tips are fair. A series of bad tips can quickly ruin a server’s night.
Q3: How would you handle being left an unfair tip?
A: I think many servers harbor these situations and take their anger out on coworkers. Sadly, as much as bad tips bother me, there’s nothing any of us can do. Also, in many situations when customers leave below-average tips, there may be something the server could have done better. Bad tips could be viewed as a source of motivation for improvement.
Applebee’s Interview Questions & Answers for the Bartender Position
Q1: Why would you be a good bartender?
A: Bar culture is something I know inside and out. I know how to mix a ton of different drinks, and I like to get to know my regular customers. Also, I thrive in the fast-paced bar setting. I love staying on the move.
Q2: How would you handle an over-served customer?
A: Over-served patrons are obviously capable of acting rude and belligerent, but I know it’s important to stand firm. It’s a bartender’s top priority to make sure no one crosses the threshold. I would also report these instances to managers as quickly as possible.
Q3: What is your favorite part of serving?
A: My favorite part of serving is getting to know the regular customers. It’s fun to start off memorizing names and faces, and progress into knowing each customer’s favorite order. Also, these are the small details that keep customers coming back to the same restaurant or bar.
In the end, working at Applebee’s is perfect for anyone who likes the busiest side of the food industry. During the dinner rush, Applebee’s servers and bussers can make good tips. Reviewing these Applebee’s interview questions before your interview will give you a great chance of success. Do you have any experience working at Applebee’s? Feel free to share your comments and concerns below.
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