a logo of at&t

AT&T is a modern media company that strives to bring together not only premium content, but also direct to consumer relationships, advertising technology, and high-speed networks in order to deliver a unique customer experience.

The company believes that the combination of these four individual elements creates a virtuous cycle that helps to improve the overall consumer experience.

General Career Info

a group picture of at&t employee

As a member of the AT&T family, individuals are expected to work as a part of a team to bring people together to help improve how the world interacts. The ideal AT&T candidate will be dedicated to constant innovation and exceptional customer service, no matter which department you’re working in.

That being said, because AT&T is very goal driven, there are ample opportunities for career growth and they provide employees with the chance to make their own mark within the company.

Job Application Guide

man showing the woman how AT&T works in a cellphone

Depending on the career choice an individual is looking at with AT&T, the application process can vary. So instead of focusing on a specific area, we decided to look at the application process as a whole.

Generally speaking, the interviewing process with AT&T can take anywhere between 2 – 4 weeks and involves a variety of different interviews. Most positions require at least a phone interview and a one-on-one interview, either in person or via video communications.

Interviews may also consist of one-on-one interviews with store managers, and assessment testing to gauge basic math skills and sales knowledge.

Interviews for positions outside of sales could also include panel interviews with upper-management, along with background checks and drug screenings for most positions throughout the company.

When it comes to face-to-face interviews, candidates will want to dress to impress, no matter which position they are applying for.

8 Example Interview Questions to Prepare For

man and woman shaking hands after an interview session for AT&T

It is important to remember that with many companies, including AT&T, the interview questions could be very generic or career specific. That being said, we tried to pull frequently asked questions that applied to a variety of different positions.

It is also important to point out that many of the questions may seem generic, and that is normal! You want to make sure you adequately prepare for both the career specific and general questions when it comes to applying for any position with any company.

What do you know about AT&T?

Why AT&T and not one of our competitors?

What about AT&T’s customer approach do you find satisfying?

What can you do for AT&T?

What have you done to improve on your knowledge in the last year?

Do you have any blind spots?

What have you learned from mistakes on the job?

Describe your management style.

AT&T Careers to Consider

a group picture of  at&t employees and stuff

As mentioned before, AT&T isn’t just searching for those who want to work in sales. They provide opportunities worldwide in a variety of different job categories, primarily those listed below.

We’ve gone ahead and written up a short blurb on each position, so candidates can get a feel for what may suit them best.

Call Center

Working in the call center means that you’ll be the voice of the company. This is a chance to let your customer service skill shine really. There are a variety of different positions within the call center, meaning that there is ample room to grow your AT&T career:

  • Customer Service Manager
  • Executive Director
  • Sales Manager
  • Corporate Communications
  • Call Center Operations
  • Technical Support

Corporate

The corporate category opens up an even greater world of opportunities for those looking to have a long AT&T career.

This is where a lot of the magic happens. From the next big idea to the newest innovation, it is the people in the corporate leg of the company that takes the lead and really supports the business. From Human Resources to Finance and Marketing, there are endless opportunities.

Government Support

AT&T provides some of the latest and greatest technologies to the government and its facilities. This means that they connect more than 1,200 agencies to expert Engineers, IT, and Cyber Security professional

Retail

Become the face of the company and help consumers when they need it most. This position allows for workers to become the expert on the newest technology and even entertainment so that they can pass the information on to the public.

Sales

Sales doesn’t just mean working one-on-one with those that walk into an AT&T store. From consumer sales to business sales, there are ample opportunities to reach out to the public and help them grow along with their technological needs.

Technician

The technician is another face of the company, though this time they take it on the road! As a technician, you’ll be connecting customers in your community to the latest tech and services on the market.

Technology

Become a part of the business by joining one of the many labs and research facilities. This means you could be looking into data trends, working with cybersecurity, and much more.

AT&T Careers Provide A Variety of Positions to the Public

employees holding at&t cards

When it comes down to it, AT&T provides the public with a wide variety of different career opportunities. By properly following the job application process and preparing for your interviews ahead of time, then you should head into your interviews with full confidence.

For more information on AT&T Careers and the application process, visit AT&T’s Application Resources page.

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