Dairy Queen is one of the country’s most beloved ice cream and fast food restaurants, and they provide a great place of employment for people in every state. This article will cover sample Dairy Queen interview questions and answers for acing your Dairy Queen interview.
Dairy Queen Company Info
Dairy Queen started right before World War II in Joliet, Illinois. The company is under the control of Berskshire Hathaway Inc., and its subsidiaries include Orange Julius and Karmelkorn. Dairy Queen is currently headquartered in Edina, Minnesota, but its 6,400 locations span across all 50 states.
Dairy Queen hours vary greatly on a regional and seasonal basis. Locations in southern states may stay open year-round, but many locations temporarily close in regions with cold winters. As a result, required employee availability is variable across different branches of the company.
Dairy Queen Interview Tips
Former Dairy Queen applicants have referred to the company’s interview process as relaxed, informal, and among the most straightforward of all fast food companies. Candidates can apply online or in-person, and some in-person candidates have interviews immediately after completing their application. Interviews are one-on-one, and should last no longer than 15 minutes.
These tips will help you succeed in the Dairy Queen interview:
Describe Your Customer Service Ability
First and foremost, Dairy Queen managers want employees with the wherewithal to handle themselves in basic customer service scenarios. You won’t need to engage in prolonged conversations with customers, but it’s helpful to show your ability to smile and be friendly. Use the interview to show hiring managers the best side of your personality.
Know Some Basic Ice Cream Recipes
Employees will receive all important training after starting the job, but it’s helpful to go into the interview with a basic understanding of the different ice cream flavors. Also, Dairy Queen is famous for their blizzards, so it could be helpful to know about the different varieties those desserts come in.
Be Honest With Your Intentions
If you are a high school student applying for your first job, you don’t need to lie to hiring managers by telling them you plan to “grow and advance” within the company. Dairy Queen is famous throughout the country for their straightforward hiring process, and you should always be honest with managers when they ask why you want to work with the company. If you’re only applying to make some extra cash, say so.
Dairy Queen Interview Questions & Answers
With a good interview at Dairy Queen, it’s very likely you’ll get hired on the spot. Hiring managers will be looking for your ability to remain calm throughout the interview, and answer questions in detail. Their open-ended questions have no “right” or “wrong” answers, and are tailored to get you talking. These sections include sample Dairy Queen interview questions and answers to help you prepare.
Dairy Queen Interview Questions & Answers for the Cashier Position
Q1: What is your biggest strength?
A: My biggest strength is my adaptability. I enter new opportunities with an open mind, and an intense desire to learn and improve. After a few weeks as a cashier, I know I could be as efficient as anyone else in the department.
Q2: How would you handle a rude customer?
A: As a cashier, I would be the customer’s only real contact with employees of the company, so I would feel obligated to handle the situation on my own. I would remain friendly and do everything in my power to help. If a situation required more help than I could personally give, I would contact a manager immediately.
Q3: What is great customer service?
A: Great customer service is going the distance in helping resolve customer issues. In this setting, great customer service also includes consistency. The best cashiers handle every customer with the same level of friendly professionalism.
Dairy Queen Interview Questions & Answers for the Team Member Position
Q1: What is your biggest weakness?
A: My biggest weakness is that I come down hard on myself for mistakes of all kinds. In the past, even a small mistake could set me up for a long day of negativity. I’ve been trying to embrace mistakes as opportunities for learning and growth.
Q2: What do you know about Dairy Queen?
A: I know the company has over 6,400 locations, and they started in Joliet, Illinois. I also know they are owned by Berkshire Hathaway. Most importantly, I know the blizzard is their signature product.
Q3: How would you handle a dispute with a coworker?
A: Disputes can often resolve themselves before they develop into something serious. The best way to get along in the workplace is to maintain an open mind and a willingness to try other people’s ideas. I would resolve disputes by finding a middle ground with my coworkers.
Dairy Queen Interview Questions & Answers for the Grill Cook Position
Q1: Do you work well in a fast-paced environment?
A: I love working in fast-paced settings because it makes the day go by so much quicker. I thrive in the pressure of a busy workday.
Q2: Why do you want to work at Dairy Queen?
A: I want to work at Dairy Queen because I enjoy the products sold by the company, and I would have fun representing the Dairy Queen brand.
Q3: Why should we hire you?
A: I’m a hard and dedicated worker, and I take pride working alongside my teammates to make the shift go by as smoothly as possible. Also, I’m a big fan of Dairy Queen, and I would spend my time working with the company as one of its greatest supporters.
Overall, a job with Dairy Queen is a great option for those seeking a straightforward interview process. The company gives a generous employee discount, and is a great work environment for students in high school and college. These Dairy Queen interview questions and answers will help you prepare for your own interview. Do you have any experience working with Dairy Queen? Please feel welcome to share your thoughts and concerns below.
Recommended Read: Dairy Queen Job Application & Employment Resources