Located in malls around the country, Hollister Co. provides a fun and youthful work environment. This article will put you in the right mindset for acing your Hollister interview. The provided Hollister interview questions and answers will show you what to expect before meeting with the hiring manager. We also included some general Hollister interview tips.
Hollister Company Info
Hollister is a major clothing retailer owned by Abercrombie and Fitch. With nearly 600 locations, Hollister attracts a national crowd of young men and women. Many of its employees are students in high school and college, and the company promotes a youthful atmosphere.
Hollister locations are typically part of a mall environment, and hours vary on a seasonal and regional basis. The company hires fewer employees than other clothing retailers, but each location hires frequently because of high turnover. Applicants should expect openings for cashier and customer service positions, but manager-in-training programs are available at many locations as well.
Hollister Interview Tips
Hollister frequently hires for many positions, but every in-store employee will interact with customers on a regular basis. Candidates will begin the process with an online application, and visit the store for an in-person group interview. The company is notorious for their basic interview questions; former applicants were asked to talk about strengths, weaknesses, and other general interview material.
These tips will help you land the job at Hollister:
Memorize a Story for “What is Your Biggest Weakness?”
Answering this question properly is an art, and it will appear in your Hollister interview. It’s best to answer weakness-based questions with stories that describe a situation when you failed at something after trying your best. Also, always mention that you view failures as learning experiences.
You don’t need to look like a Hollister model, but having a self-evident sense of style is key when interviewing at most clothing retailers. Managers want employees who will represent the fashion of Hollister.
Prepare to Talk
Former applicants have reported the randomness of some of the Hollister interview questions. Hiring managers are mostly on the lookout for how you speak in a public setting. The store needs employees who can communicate with customers effectively.
Since the interview is in a group setting of up to five applicants, answering questions can feel like a presentation of sorts. The best advice is simply to remain calm, speak at a normal pace, and be friendly. Also, smile as much as possible.
Hollister Interview Questions & Answers
Hollister is known for their open-ended interview questions. Above all, hiring managers want to learn how well their candidates speak in a group setting. For any position, speaking is the biggest part of the job. The sections below will provide some common Hollister interview questions and answers to study for your interview.
Hollister Interview Questions & Answers for the Brand Representative Position
Q1: What would you do for customers who need help picking clothes?
A: I would smile and greet those customers, and I would send them to the fitting room with a few interesting outfits. I would make sure to tell them they looked good in all the outfits they tried, but one particular outfit stood out the most.
Q2: Why do you want to work at Hollister?
A: For as long as I can remember, I’ve loved shopping at Hollister. I have a great experience every time I visit the store. It would be awesome to finally provide that experience to someone else.
Q3: How easily do you get to know people?
A: I’m always talking with and learning about the people I meet. My friends and family have referred to me as a social butterfly, because I feel comfortable talking to anybody — even people I don’t know very well.
Hollister Interview Questions & Answers for the Manager-in-Training Position
Q1: Describe your personality.
A: I would say I’m outgoing and fun-loving, but I also feel a sense of pride from hard work. I want to make the store a fun workplace where everyone can feel rewarded for their efforts.
Q2: Why is diversity important in the workplace?
A: Every store needs employees from a diverse set of backgrounds. Not only does embracing diversity make our store more authentic, it makes our work environment a place to learn about other people’s cultures and identities. Life is all about stepping outside of your circle.
Q3: Where do you see yourself in five years?
A: In five years, I certainly hope to be the manager of my own Hollister store. It may sound ambitious, but I want to work my way into the Hollister corporate scene. Doing that in five years would be difficult, but I could at least be on my way.
Hollister Interview Questions & Answers for the Cashier Position
Q1: Where do you get your style from?
A: Almost every part of my style was inspired by Hollister and similar stores. That’s why I feel I’d be a good fit here; the style and culture of Hollister is already part of who I am. I’ve felt ‘at home’ in Hollister for as long as I can remember.
Q2: How would you deal with an upset customer?
A: I would try to lighten the mood with my friendly attitude, and I would do everything in my power to help the customer. However, I would contact a manager if the customer needed more help than I could offer.
Q3: What is your greatest weakness?
A: I have a bad habit of stressing over my mistakes. I’m trying to start viewing mistakes as opportunities for growth. Positivity makes it easier to avoid making the same mistakes again.
Above all, Hollister is a great workplace for those with youthful personalities. Interviewing for any of their positions should be viewed as a test of your speaking abilities. These and similar questions may appear in your Hollister interview, and all of them are very open-ended. The key is to be yourself, smile, and stay positive. Do you have any experience working with Hollister? What can you tell us about the Hollister interview questions?
Recommended Read: Hollister Job Application and Employment Resources