PNC Financial Services Group is one of the country’s largest banks, with assets of close to $338 billion. Finance-minded employees enjoy great opportunities to rise through the company’s ranks. This article will provide sample PNC interview questions and answers to study before a successful meeting with the PNC hiring manager.
PNC Company Info
Based out of Pittsburgh, Pennsylvania, PNC is one of the front-running banks in the United States. The company features over 2,520 branch locations, and they employ over 49,000 people. Many of their entry-level employees report great opportunity for growth within the company.
As with all major banks, each PNC location’s hours vary widely, but 9 AM to 5 PM is the largest potential time frame a location might be open. None of the bank’s branch positions require availability outside of that time frame.
PNC Interview Tips
Former PNC applicants refer to the company’s interview process as in-depth, but relaxed. The company sticks to a formal interview outline, but they have been known to throw in some curveball interview questions. Candidates apply online, and they can expect a single one-on-one interview after completing the application. For managerial positions, a second interview may be required.
These tips will help you ace the PNC interview:
Even for most entry-level positions at PNC, you should attend the interview in your most professional clothes. The finance world is one of the last to maintain a completely formal dress code. Showing up to the interview in anything less than a suit will put you at an immediate disadvantage. Dressing inappropriately shows that you’re out of sync with the financial world.
Learn About the Company (and the Hiring Manager)
As one of the country’s major banks, PNC has an immense level of pride. It’s always a good idea to learn about the company at which you’re applying, but displaying company knowledge will earn you extra points in the PNC interview. Also, the company tells you the name of your hiring manager before the interview. Make sure to use this opportunity to find that manager on LinkedIn or other social media; enter the interview with as many advantages as possible.
Catch Up on the Financial World
Lastly, make sure you’re up-to-date with the financial times. If you have the opportunity, make note of an important story in current financial events. PNC’s hiring managers want employees with wide knowledge of all things bank related.
PNC Interview Questions & Answers
For PNC hiring managers, the interview is an opportunity to screen candidates for financial literacy and customer service skill. Most of their questions are open-ended, and there are many appropriate answers, as long as you’re well versed in these topics. The following sections will provide sample PNC interview questions and answers to study before your meeting with your PNC hiring manager.
PNC Interview Questions & Answers for the Teller (I and II) Position
Q1: Do you feel comfortable working with money?
A: Many of my previous positions have included working directly with money, and I’ve never experienced any problems. I have a good sense of the urgency of dealing with money, and I know that putting cash where it needs to go is the only task that usurps customer service in urgency.
Q2: How would you handle a dissatisfied customer?
A: I would remain friendly through the entire situation, and I would do everything in my power to help. However, on the occasion I couldn’t help, I would contact a manager or personal banker to provide the customer with more personal support.
Q3: What do you enjoy outside of work?
A: Outside of work I’ve got a few different interests, but I spend a great deal of my time reading books. I like books of all kinds, and I’ve been on a non-fiction kick. It helps me stay up-to-date on important issues.
PNC Interview Questions & Answers for the Retail Banker Position
Q1: What do you enjoy about B2B Sales?
A: I like being a middleman for successful business partnerships. Often, companies don’t know the opportunities that await them in the open market. A retail banker’s main objective is to connect businesses with the best opportunities for growth, and doing so is a massively rewarding experience.
Q2: What is your selling technique?
A: I find that aggressive sales techniques are often the wrong choice for driving sales. Instead, I take a more conversational approach; I’ll make subtle nods towards open deals, but I’ll wait until the right time to start pushing a deal aggressively.
Q3: Why PNC?
A: I chose PNC because it’s one of the largest and most important banks in the country, and it seems like the company provides its employees with a lot of room for growth. Above all, I want to grow my financial career with a single company.
PNC Interview Questions & Answers for the Personal Banker Position
Q1: Do you enjoy forging new relationships with customers?
A: My friends and coworkers have always called me a “people” person, and I love creating connections with new people. As a personal banker, I would be excited for the opportunity to get to know many new people in the community. Best of all, I would have the feeling that I was helping all the people I met.
Q2: What drives you?
A: I’m a very career-oriented person, and I feel that striving towards improvement in all areas of life is the most important thing anyone can do. At work and at home, I am driven by opportunities for growth and advancement. I’m always looking to become a better version of myself.
Q3: How strong is your time management?
A: Time management is one of my greatest strengths. Though I can respond well to pressure, I like to avoid overly-intense situations by creating solid plans and calendars. As a personal banker, time management is necessary to balance my way through customer meetings and other important events.
Overall, a job at PNC could be a great opportunity for someone looking to start a career in finance. Reviewing these PNC interview questions and answers will give you the edge in your PNC interview. Do you have any experience working with PNC? Please share your thoughts and comments below.
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