The purpose of job interview is to select employees from a pool of potential candidates who are interested in working for the employer. Regardless of the position sought, a candidate should arrive prepared for the interview. Continue reading for information on the Wendys job interview process and common interview questions with suggested answers to assist in your job search.
Wendys Company Info
Wendy’s is a fast food restaurant chain known for its 100% ground beef hamburgers in a square shape, sea salt French fries and the Frosty. The chain has just over 6,500 restaurants with most of them located in North America. About 425 locations are company-owned and the others are franchise-owned.
Wendy’s locations are open seven days a week. The hours of operation vary by franchise owner, but most locations open between 7 a.m. and 8 a.m. and close between 10 p.m. and 11 p.m., and offer breakfast, lunch and dinner menus.
Wendys Job Interview Tips
An application can be obtained online or in the restaurant location and should be submitted in person. If you choose to apply online, you can also read our guide to the Wendys job application process and other useful resources.
The manager on duty may conduct an immediate interview if available or call to schedule a time. Some locations may offer walk-in times for a Wendys job interview during slow hours. Crew members and cashiers typically require only one interview while management positions may require at least two meetings with district level leadership.
While a suit and tie are not necessary for a Wendys job interview, it is important to look presentable and polished. Females should wear a simple dress or pants and men should wear khakis and a polo or button down shirt. Make sure clothing is clean and free of stains and wrinkles.
Think about possible Wendys job interview questions
Be prepared to tell the interviewer about yourself, your experience as it relates to the position for which you are applying and why you are interested in working at Wendys. If this is your first job interview, think about responsibilities from school, clubs or sports that you can relate to a job.
Be timely for your Wendys job interview
The person interviewing you is taking time from his or her day, so be considerate and arrive on time. Introduce yourself and thank the interviewer for taking the time to meet with you.
Wendys Job Interview Questions & Answers
Your Wendys job interview should be a time for the interviewer to learn about you as well as for you to learn about the job. Be prepared with your own questions, which may include the rate of pay, the number of hours available for work and who may be assisting you with specific job tasks.
Interview for management positions, such as general manager, will focus on situations an and how you handled issues and people as well as what you learned from the situation.
1. Wendys General Manager Interview Questions & Answers
Q1: Explain why you are interested in a fast food environment with varying shifts and closing responsibilities.
A: I enjoy a fast-paced environment and change. I like the mix of working opening hours one day and another day working the closing shift. By working varying hours, I also have the chance to get to know the staff better.
Q2: Tell me about a time when you had to motivate your staff to meet a certain goal? What skills did you use?
A: At a previous restaurant job, I managed the kitchen staff. A travel bus stopped unexpectedly and we had to hustle to get the orders out quickly and accurately. I motivated the staff by reminding them that we are a team and we work together to get the job done.
Q3: Discuss a time when you had to discipline an employee.
A: I had to explain to a young employee who was chronically late that her tardiness put others in a difficult position as they often stayed to cover for her absence until she arrived. When she realized the effects of action on others she regarded as her friends, she improved and became a better employee.
2. Wendys Cashier Interview Questions & Answers
Q1: There are times when the restaurant becomes very busy and customers can become impatient. How will you plan to handle these times?
A: I will address customers with a smile and thank them for their patience. I will try to remain calm and think as I work to avoid making mistakes during the busy times.
Q2: How will you greet a customer?
A: I will smile, and say, “Hello, welcome to Wendys. What can I get for you today?”
Q3: Tell me about a time you were treated rudely and how did you respond.
A: I try not to take other’s rudeness personally because it’s usually not about me and about some other situation or factor that occurred before the person arrived to the restaurant. I apologize for how the person is feeling and ask how I can help remedy the situation.
3. Wendys Crew Member Questions & Answers
Q1: When are you available to work?
A: I am available every day after school as early as 4 p.m. and until 9 p.m. I can also work at any time on weekends and holidays.
Q2: What are your future goals?
A: Right now, I am focused on high school and preparing myself for college. I plan to attend the University of State College and major in engineering.
Q3: What is your most memorable restaurant experience?
A: When I was young, my dad picked me up every day after school. We went to Wendys and had Frosty’s and spent time telling each other about our days. Those are some of my best childhood memories.
Wendys offers many positions that may be appropriate for first-time job seekers, including high school students and part-time employees. The Wendys job interview questions for these positions will be related to the specific job while the interview questions for management positions will pertain to situations and how one works with others.
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