Zaxby’s is one of the most popular secondary fast food chains in America, and employees across the Southern United States speak well of its positive work environment. This article will provide sample Zaxby’s interview questions and answers to study before your own interview.

Zaxby’s Company Info

Since its beginning in 1990, Zaxby’s has become one of the country’s top chains for chicken meals, salads, and sandwiches. Headquartered out of Athens, Georgia, the company has expanded primarily across territories in the Southern United States. The company is especially popular in college towns, and is a great place for students to find part-time employment.

Across its 800 locations, Zaxby’s is typically open from 10:30 AM to 10 PM. Some positions may require early-morning availability for food preparation. The company hires year-round for various in-store positions.

Zaxby’s Interview Tips

Former applicants have referred to the Zaxby’s interview as informal and average in difficulty. After applying online, candidates should expect a brief phone screening, followed by a group interview at the target location. Afterward, successful candidates will receive a job offer over the phone.

These tips will help you succeed in all stages of the Zaxby’s interview:

Prepare Personal Stories

The work environment at most Zaxby’s locations is calm and student-oriented. As a result, hiring managers may ask many questions about your life away from work. It’s best to talk openly and honestly about your hobbies, but use discretion. The interview may be relaxed, but don’t act outright casual. Stories are also a more effective way to answer questions in the interview setting. Prepare some personal stories that explain your personality and hobbies.

Talk About Your Love for the Brand

Perhaps more than anything, Zaxby’s hiring managers want candidates who bring pride for the brand. Make sure to declare your longstanding appreciation for the company, and tell managers that you would be a proud representative of the Zaxby’s company culture. Since Zaxby’s attracts a large number of students, they often try to merge locations with school pride. Showing enthusiasm for this environment will set you apart from the crowd of other candidates.

Smile and Remain Talkative

Last, make sure to display confidence throughout each stage of the interview process. Smiling and remaining talkative is especially important in the group interview, as other candidates will be vying for attention. You want to walk away as the most memorable candidate, and confidence will help you accomplish that.

Zaxby’s Interview Questions & Answers

Above all, Zaxby’s hiring managers will use the interview to gauge your customer service proficiency. Their open-ended questions will leave plenty of room for discussion. The following sections will provide sample Zaxby’s interview questions and answers to study before your interview.

Zaxby’s Interview Questions & Answers for the Cashier Position

Q1: What would you enjoy about working at Zaxby’s?
A: I would enjoy the opportunity to provide the same great customer service that I’ve experienced at Zaxby’s in the past. The company seems like the perfect work environment to become part of a close group of co-workers. These are the experiences I’m most interested in at this point in my career.

Q2: Describe yourself in one word.
A: Adaptable. In each of my previous workplaces, I’ve had no difficulty fitting in. I face every new opportunity with an open mind and desire to learn and improve. These qualities are valuable to a cashier who will be meeting new people and always learning new ways to improve at the job.

Q3: Why should we hire you?
A: You should hire me because I have always enjoyed Zaxby’s, and I could be an enthusiastic representative of the brand. I take a lot of pride in all my work, and I know that Zaxby’s can challenge me to be the greatest version of myself.

Zaxby’s Interview Questions & Answers for the Crew Member Position

Q1: What is customer service?
A: At Zaxby’s, customer service is providing each customer with a great dining experience. A service-minded employee will take all the necessary steps to give customers the greatest meal possible.

Q2: What is a team player?
A: A team player is someone who always goes the extra mile to help coworkers. In the fast food setting, a great team player is someone who might even help in other areas of the store during times of need. This is especially true for crew members; we are the utility employees who are valuable at every corner of the restaurant.

Q3: How would you handle a disagreement with a coworker?
A: At my previous jobs, I quickly realized that workplace disagreements could be overcome if I put forth the effort to solve them. In times of disagreement with a coworker, it’s likely that my communication with that employee could be improved. I would look for ways to become more agreeable.

Zaxby’s Interview Questions & Answers for the Cook Position

Q1: Where do you see yourself in five years?
A: I have several short and long-term goals, and I’m not yet decided on a particular career path. However, if I am hired for this position, I want to hit the ground running and see where my hard work can take me. I’ve heard there’s a lot of room at Zaxby’s for successful employees to grow.

Q2: What would a previous manager say about your work ethic?
A: My previous managers and coworkers would say I am a persistent and dedicated worker. I always show up on time, put forth my greatest effort, and strive towards improvement.

Q3: How do you respond to pressure?
A: I thrive when the pressure is high. As a Zaxby’s cook, I imagine the pressure is very high during the busiest hours of the day. Intense environments have always helped me complete more and better work.


Overall, working at Zaxby’s is an ideal opportunity for students in the Southern United States. Their flexible part-time hours are great for those with busy college schedules. Reviewing these Zaxby’s interview questions and answers will give you a decided edge in your interview. Have you ever had a job at Zaxby’s? Feel free to share your thoughts and questions below.

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